What do I actually get when I buy?
A single HTML file delivered instantly via Gumroad. Open it in any browser - Chrome, Safari, Firefox, Edge. The tool runs entirely in the browser. No installation. No account. No internet connection needed after download.
Is my data stored anywhere?
No. Every tool processes your answers locally in your browser. Nothing is sent to a server. Nothing is logged. The Job Search Tracker saves your data to your browser's localStorage - that data never leaves your device.
How long does it take to get a result?
Under 5 minutes. The CMDB and ServiceNow tools are 10 questions each. Change Readiness is 8. Incident Priority is 6. Salary Benchmarker is 5. You get your score the moment you submit - no waiting, no email, no PDF sent later.
Who are these tools built for?
IT Managers, Directors, and VPs who need a fast, honest assessment of where their environment stands. Not for consultants selling a framework. Not for students reading about ITIL. For practitioners running environments who want a number and a list of what to fix.
Are the results accurate?
They are as accurate as your answers. The questions are based on 12 years of operational experience - not documentation. The scores are indicative, not auditor-certified. Use them to identify gaps and prioritise effort, not to pass a formal assessment.
Can I use the tool more than once?
Yes. The file is yours permanently. Open it as many times as you need. Run it before an audit, after a remediation cycle, or quarterly as a health check. No licence expiry. No renewal.
Can I share the file with my team?
The licence is single-user. Each team member needs their own purchase. At $29 one-time it is cheaper than a single hour of a consultant's time.
What is your refund policy?
No refunds. The file is delivered instantly and is fully accessible on download. Read the question descriptions on each product page before purchasing to confirm it covers what you need.